Thank you for visiting and shopping at Lahera.eu. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed/packed within 2-3 weeks from the time of purchase. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, contact us via email, Instagram or through our live chat customer service.

Significant amount of delays maybe a result by several factors;

  • Limited manpower in accordance to the Covid 19 pandemic 

  • Holidays/Special Non-working Holidays

  • Lost packages during shipments

  • Inaccurate and Incomplete shipping details

Due to the holidays, you may experience a slower shipping time. Your package will be delivered to your counrty post office 2-3 weeks after purchase.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are only estimates and will take the factors highlighted above into consideration.

Shipment method

Estimated delivery time

Shipment cost

Standard Delivery

2-3 weeks

€17.98

Priority Delivery

1-2 weeks

€29.98

* Priority delivery would need a viable and working phone number. 

Priority delivery delays can occasionally occur on a case to case basis.

 

Shipment to P.O. boxes or APO/FPO addresses

Lahera.eu ships to addresses only within the European Union, Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours and is viable until the order has been delivered.

Customs, Duties and Taxes

Lahera.eu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Opened package 

Lahera.eu is not liable for any opened package . If you received your order damaged, or something is wrong and package was open please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim